Wednesday, March 12, 2014

Hunter Douglas Ultraglide Cord Snapped!



Help! The cord on our Hunter Douglas Duette Honeycomb shade with the Ultraglide option has finally decided to give way. The remaining part of the cord (which is the flat, multistranded section, not the rounded visible section) has
been sucked back into the Ultraglide mechanism.
Is it worth opening up the housing to try and salvage what's
left of the cord (if I can even find the end)? Should I try and
order a replacement kit from Hunter Douglas or other site (links appreciated)? Is it cost effective to have a repair shop handle it? Or should I bite the bullet and just buy a new one (not cheap, as this one covers a 6ft span)??
We have 10 other similar shades, most that have double cords to accomodate the top-down-bottom-up Ultraglide options, which are also showing the cord fraying trait which preceded the mishap - all about 8 yrs old - past warranty - ouch!

If you're handy, order a kit from Hunter Douglas and give it a try. Depending on how you make out and you don't want to do the others, bring them to a Hunter Douglas dealer for repair.

even as an installer and a guy that does a lot of repairs, I would pass this one on to a dealer who will send it to HD to be restrung.. If you bring it to the shop and pick it up you shouldn't be charged more than 50 bucks..

Thanks BLD and johnam for responding!
I have replaced cording on standard honeycomb shades before, however it's the idea of the Ultraglide mechanism I find a bit intimidating. The prospect of a professional tackling the job for only $50 may sway me towards that decision...going to think on this one for a bit....thanks again!

If you order an ultraglide control mechanism from HD, it will come pre-loaded with the flat tapelike cord already installed. There will be plenty of this cord hanging out from the mechanism that you can reattach your lower, visible section to.
Be sure to specify if your mechanism is at the right or left end of the headrail too.






Tags: hunter, douglas, ultraglide, cord, Hunter Douglas, from Hunter, from Hunter Douglas, Ultraglide mechanism, visible section