One duty of a medical office administrative assistant might be bookeeping and invoicing.
The duties and responsibilities of an administrative assistant working in the medical field may vary. Medical office administrative assistants can be found in nursing homes, dentist offices, physicians' offices and hospitals. While some duties will vary between medical office administrative assistants, the basic duties will be similar.
Front Office
Duties of a medical office administrative assistant always involve front office duties. Front office duties can include answering the phones, scheduling appointments, greeting patients, corresponding with insurance and making follow-up or reminder phone calls to patients in regards to upcoming appointments.
Transcribe and Proofread
Often, a medical office administrative assistant will transcribe for the doctor. The doctor, dentist or other health care professional will talk into a Dictaphone. The doctor may read a letter or other document into the Dictaphone then give the Dictaphone to the medical office administrative assistant. At this time the assistant will transcribe the letter or document onto a word processor or computer. Usually the doctor will read aloud a letter that needs to be typed up. After the assistant transcribes this letter the doctor will review, revise and eventually sign.
A medical office administrative assistant might have the duty of proofreading documents. The doctor may prepare a letter or a document and have the assistant proofread it before the document is sent on. Occasionally the assistant will proofread documents going to insurance companies. Sometimes if a patient is late paying the bill, the assistant will proofread the letter that goes to the patient to notify them of the defaulted payment.
Record Keeping
The medical office administrative assistant most likely will have the duty of maintaining the patient records. The duty of maintaining patient records will also include being responsible for sending invoices (bills) to the patient and insurance companies. Sending documentation to insurance companies will include medical insurance coding and the duty of understanding and carrying out billing procedures.
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